Categories

Zach Hoffner: Pre-construction Manager at Paulsan Construction

Tell us a little about what you do and give us a run down of a typical day in your work life.

As a Pre-Construction Manager, my role is all about setting projects up for success before a shovel hits the ground. That includes working closely with clients, consultants, and our internal teams to manage budgets, timelines, and design development. A typical day involves reviewing drawings, preparing estimates, coordinating with subcontractors, and participating in design meetings. It’s a lot of problem-solving upfront to avoid surprises later. No two days are the same, but they all revolve around risk management and finding the best value for the client.

In your opinion, what role does pre-construction play in winning repeat business?

It plays a huge role. Pre-construction is where trust is built. If clients see that you’re transparent, collaborative, and proactive during this phase, they’re more confident in your ability to deliver. It’s not just about numbers — it’s about communication, solutions, and eliminating surprises. A smooth pre-construction process sets the tone for the entire project, which often leads to repeat work.

How do you differentiate your firm or projects in such a competitive and commoditized industry? 

Relationships and reliability. We focus on being a trusted partner, not just a contractor. That means open communication, problem-solving, and delivering on promises. Also, our design-build capabilities set us apart; being involved early allows us to bring value-engineering and constructability solutions to the table, saving time and money. It’s about making the process easier for the client, not just building the project.

 

How important is professional photography in showcasing your work to future clients or partners? 

It’s very important. Construction is a visual industry — quality photos tell the story of your capabilities far better than words alone. They capture the scale, complexity, and finish of a project, which builds credibility with potential clients. Plus, strong imagery helps marketing teams promote the company in a way that resonates.

 

Do you have a go-to “shot list” for every project, or does each site tell its own story? 

There are always a few essentials: wide-angle exterior shots, key architectural features, and detailed finishes. But each project tells its own story. Whether it’s a unique design element, sustainability feature, or how the building integrates into the site, we try to capture what makes that project special. It’s not one-size-fits-all.

Have you ever used construction time-lapse or drone footage as part of your marketing? What kind of response did it get? 

We’ve used drone footage on several projects, and it’s always received positive feedback. Aerial views really help clients and stakeholders appreciate the scale and layout, especially on larger sites. We haven’t implemented construction time-lapses yet, but it’s something we’d definitely like to explore. It’s a great way to visually capture the entire process and tell the story of a project from start to finish — I think clients would really respond to seeing progress unfold that way.

What are some common mistakes you see construction companies make when using photos in their marketing? 

Low-quality images or outdated projects. Grainy phone pictures or poorly framed shots can actually hurt your brand. Another mistake is focusing only on the building exterior; interiors, unique details, and occupied spaces help tell the full story. Also, not getting proper permissions for photos, especially on sensitive projects, can lead to issues.

What’s the weirdest or most unexpected place you’ve seen one of your project photos show up? Where would you really like to see your company’s buildings photos appear that would be exciting? 

We haven’t had too many photos pop up in weird or unexpected places, at least not yet. That said, we’ve seen our project photos featured in local news articles, and we always love seeing them there. It’s a great way to highlight the work happening in our community and share progress with the public. Looking ahead, it would be exciting to see our work featured in larger industry publications or national media — that kind of exposure is a great way to recognize the hard work of the entire project team.